Property Management Company in India

Browse through the topics below to clarify any doubts that you may have.

APARTMENT SAFETY AND UPKEEP

Q: What are the kinds of services do you offer to take care of rental properties ?

We undertake the following activities to ensure that the property is taken care of:
Move-in and move-out Furniture & Fixture Inventory Checklist. Prior to the Licensee moving into the rental, we, jointly with the Licensee, carry out a detailed inspection of the property, furniture and fixtures provided. Similarly at the time of moving out, we again conduct a detailed inspection of the property, furniture and fixtures. We then compare the move-out checklist with the move-in checklist for further action.

Regular inspections: We also undertake regular inspection of the property to ensure that the same has been well maintained by the tenants.

Quick redressal of any maintenance and repairs: We take all calls from your Licensee regarding any maintenance issues they may be experiencing and utilize the services of our pool of qualified, skilled and reasonably priced contractors.

TENANT FINDING

Q: How to you estimate my properties rental value?

The fair rental value of your property is determined by the empirical prices prevailing at the moment in the market. We look at recent transactions that have been concluded in the market in the recent past and use that as a benchmark to determine the fair rental value. We make adjustments to the above for apartment specific factors like floor, view from the apartment, no of parking slots, level and quality of furnishing etc. We also assess the overall demand supply scenario in the specific complex and locality in arriving at an estimate of rental value.

Q: How do you market my rental property?

We undertake the following activities to ensure that the property is taken care of:

Online portals: We advertise across several real estate platforms like Magicbricks, 99 Acres, etc. In addition to these, our own portal for property seekers gets traffic. You can check out the same at https://simplease.in/search-flats-for-rent-in-mumbai.php

Offline channels: We have over 5000 realtors empanelled with us who are empanelled with us as associate partners and we leverage this network extensively to tap every potential client for your apartment.

Corporate channels: We are empanels as a relocation vendor with some of the marquee corporates like Asian Paints, Castrol, Japanese consulate, TATA Steel, Maersk etc from where we get a steady flow of clients

Q: What is your process to screen prospective tenants?

We pre-screen the tenants based on the type of the tenant that the owner is looking at. We do a background check of the tenants which includes a check on professional background, ID proofs and address proofs, police verification etc to avoid any surprises later on.

Q: Does Simplease guarantee that the apartment will be rented out in a certain number of days?

It is our endeavor to keep the vacancy days down to zero. However, we do not provide any guarantee that the apartment will be rented out within a certain number of days.

Q: If you rent to a group of bachelors, what will you do if 1 or 2 members leave ?

At the onset, we ensure that the owner does not bear any cost for such transition during the course of the agreement including cost of vacancy, paperwork etc. In such a scenario, Simplease will ensure that a revised agreement is executed and all necessary approvals are obtained.

LEASE MANAGEMENT

Q: How do you handle a problematic tenant?

Given our experience of over 10 years in this line of business, we have experience of handling all sorts of tenants and our response would vary depending on the situation at hand. Our endeavor is to find an amicable solution to most problems and have been successful in handling it that way. However, if an amicable solution is not found we ensure that we follow a legal path to take necessary actions including eviction of tenants (if required).

Q: Will I be able to inspect my flat while it is occupied ?

The Leave and License agreement provides for inspection of the apartment by the owner or his/her representatives provided sufficient advance notice is given to the occupants. Typically this notice should be 48 hours prior to the scheduled visit. However, the inspection is subject to the availability of the occupants at the apartment.

Q: Will I be able to communicate with the tenant ?

We share the contact details of the tenant with you. You can communicate with the tenant directly. However, we would suggest that we are kept in the loop for all correspondence to ensure that there is no miscommunication and everyone is on the same page with respect to the query raised.

DOCUMENTATION & LEGAL MATTERS

Q: How do you ensure that we are completed protected under the Leave and License agreement that I sign with the tenant?

The agreements used by us are vetted by legal expert to ensure that you are in compliance with the laws of the land. We ensure that appropriate clauses are included to protect your rights as a Licensor as well as ensuring the protection of the property. The agreement has been drafted to ensure that the respective rights and obligations of both parties are clearly spelt out to avoid any confusion later on.

Q: What happens if a legal issue arises, in relation to the tenant ?

We recognize that despite our best efforts to pre-screen tenants, there may be situations which may require taking legal actions. Although a situation like this is extremely rare, but we are well equipped to handle these situations. If such a scenario occurs, Simplease will assist the owner in legal proceedings, help in recovering rentals and support tenant eviction, at the owner's cost. Simplease will not assume any liability of the legal proceedings and/or any consequential losses to the owner including rentals.

Q: What is the screening process for a foreign tenant?

In addition to the standard background check, for a foreign tenant, we submit all immigration documents (VISA, passport) to the designated police station. We also obtain a copy of their FRRO certificate [Foreign Regional Registration Office]

FINANCIAL TERMS & CONDITIONS

Q: What security deposit should I expect to receive for my apartment ?

The quantum of security deposit is a deposit to cover for the following risks:
Non-payment of rent: This should be equivalent to atleast 3 months of rent to cover any non-payment of rent.

Payment of unpaid utilities charges: This should be equivalent to 0.5-1 month of rent depending on the averages charges that accrue with respect to your apartment.

Any physical damages to the apartment: This should be on the range of 1-4 months of deposit depending on the level and quality of furnishing being provided.

Q: When do I get the rent every month ?

The rental starts from the first day of occupation of the apartment by the tenant. This date is predecided at the time of closure of final terms.

Q: What is the screening process for a foreign tenant?

The rent is always paid in advance on a monthly basis. Typically a grace period for 3-7 days is provided to make the rent payment. The rent is typically paid through post-dated cheques/ online transfer. In case of delay in payment of rent, a penal interest of 18% p.a. is levied for the delay from the date when the payment is due. You are entitled to get the apartment vacated if the delay in payment of rent persists for more than 30 days.

CONTRACT WITH SIMPLEASE

Q: Can Simplease withhold rent payments?

Simplease doesn't control the flow of payments from the tenant to the owner. Hence, the question of withholding payments does not arise.

Q: How much does Simplease charge for its services?

We offer the following payment plan for the owners
Annual management fees: Under this plan, the owner pays an annual management fee equal to higher of the following amount:
a. 5% of the annual rent plus 18% GST
b. Rs 23,600 [Rs.20,000 + 18% GST]
GST, as applicable from time to time is levied on the above fee.

Q: How can I terminate the contract with Simplease?

The Property Management Agreement between the owners and Simplease can be terminated by either parties by giving a 1 month notice.

Q: How and with whom do I communicate on a regular basis?

You will be assigned a dedicated Property Manager who will assist you for all your needs. In addition, we have a dedicated customer support desk which can assist you for any minor queries like retrival of documents, update on event etc.

Q: Does Simplease guarantee a fixed monthly rental?

While we work hard to try and ensure that every managed property gets enough number of houseshowings, Simplease does NOT guarantee a fixed rental income. That said, the fee structure for Simplease has been designed in a way to ensure that the interest of the owner and SimpLease are aligned to ensuring that your property remains occupied throughout the tenure.

MORE ABOUT SIMPLEASE

Q: Does Simplease manage multiple units of the same owner?

Yes, we do manage multiple properties for single owner.

Q: What is the experience of your property management in Mumbai ?

We have been managing properties since 2012 and cover the cities of Mumbai, Thane, Navi Mumbai and Gurugram.

Q: Can I get a reference of any existing owner or get a review by them ?

You can look at some of the testimonials provided by some of them on our website www.simplease.in. If you need get a reference check, feel free to reach to us at (+91)8448802803 and we will do the needful.

Frequently Asked Questions

Browse through the topics below to clarify any doubts that you may have.